# Paula Lawton

> COO, Expertivity Technologies


## Pages

- [Home](https://paulalawton.com/): Paula Lawton has spent more than 30 years in operations, first running them, then improving them for others.
- [Work with Paula](https://paulalawton.com/work-with-paula/): Paula works with leaders of service and knowledge-work operations who need the work to flow better: less backlog, steadier service, and growth without matching growth in headcount.
- [About](https://paulalawton.com/about/): Co-founder and COO of Expertivity Technologies.
- [Privacy](https://paulalawton.com/privacy/): This site belongs to Paula Lawton.
- [Book a call](https://paulalawton.com/book/): A free 30-minute call to talk through what is getting in the way and whether Paula can help.


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